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Frequently Asked Questions
Find answers to common questions about using Terasor
General
What is Terasor?
How do I dispute a completed flight?
What file types does Terasor accept for deliverables?
How does Terasor protect my payment?
Quote-Based Terasors
How do Quote-Based Terasors work?
What happens after I receive a quote?
What happens at flight time?
What happens after the flight?
Can I change or cancel a Quote-Based Terasor?
Fixed-Price Terasors
How do Fixed-Price Terasors work?
How do I create a Fixed-Price Terasor?
What happens after I create a request?
How do I review and approve submissions?
What happens after I approve a submission?
Can I edit or cancel a Fixed-Price Terasor?
What if I reject all submissions?
Livestream Terasors
What is a Livestream Terasor?
How does Livestream pricing work?
How do I create a Livestream Terasor?
What happens after a pilot accepts my Livestream Terasor?
How do I watch the Livestream?
When does billing start?
How do I end a Livestream session?
Can I get a recording of the Livestream?
What if the Livestream connection fails?
Can I cancel a Livestream Terasor?
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